Tutorial

Adding Listen, Whisper, and Barge to FreePBX or Asterisk

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Adding Listen, Whisper, and Barge to FreePBX or Asterisk Listen: Monitor an agents call. The manager can hear both the spied-on and bridged channels, but they cannot hear the manager. Whisper:  Whisper to the agent. The manager can hear both the spied-on and bridged channels, and the spied-on channel (agent) can also hear the manager, … Read more

Asterisk Auto Recording even Manual Call on Phone using Monitor

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exten => _1NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log) exten => _1NXXNXXXXXX,2,Set(CALLFILENAME=${CALLERID(all)}-${EXTEN}-${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)}) exten => _1NXXNXXXXXX,3,Monitor(wav,${CALLFILENAME},m) exten => _1NXXNXXXXXX,4,Dial(${SIPTRUNK}/${EXTEN},,tTor) exten => _1NXXNXXXXXX,5,Congestion exten => _1NXXNXXXXXX,103,Congestion exten => _011.,1,AGI(agi://127.0.0.1:4577/call_log) exten => _011.,2,Set(CALLFILENAME=${CALLERID(all)}-${EXTEN}-${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)}) exten => _011.,3,Monitor(wav,${CALLFILENAME},m) exten => _011.,4,Dial(${SIPTRUNK}/${EXTEN},,tTor) exten => _011.,5,Congestion exten => _011.,103,Congestion

Adding Listen, Whisper, and Barge to FreePBX or Asterisk

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If you are running a call center on FreePBX or Asterisk, most likely you will want the ability to listen in on agents calls, also known as joining multiple calls, or connected two calls to a manager, or other variations of barging in on a bridged channel. For the purpose of this article, we will … Read more

Eduguru : Online Tutorial

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Eduguru is Online Web tutorial aiming to support and provide the easiest way to learn computer and programming language and make them aware about new technologies. EduGuru.in is also a web developer information website, with tutorials and references relating to web development topics such as HTML, CSS, JavaScript, PHP, and SQL. http://EduGuru.in

World Wide Web

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Sometimes we interchangeably use the term internet and world wide web or simply the web, as it is popularly known as. But web is only one of the several the utilities that internet provides. Some of the popular service that internet provides other then web is e-mail, usenet, messaging service, FTP, etc. The web use … Read more

Is software engineering a science or an art?

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Several people hold the opinion that writing good quality programs is an art. In this context, let us examine whether software engineering is really a form of art or is it akin to other engineering disciplines. There exist several fundamental issues that set engineering disciplines such as software engineering and civil engineering apart from both … Read more

What is Computer Science?

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You might be surprised to learn that computer science is not the study of computers. A famous computer scientist named Edsgar Dijkstra once quipped that computers are to computer science what telescopes are to astronomy. The computer is an important tool in computer science, but it is not itself the object of study. Since a … Read more