Adding Listen, Whisper, and Barge to FreePBX or Asterisk
Adding Listen, Whisper, and Barge to FreePBX or Asterisk Listen: Monitor an agents call. The manager can hear both the spied-on and bridged channels, but they cannot hear the manager. Whisper: Whisper to the agent. The manager can hear both the spied-on and bridged channels, and the spied-on channel (agent) can also hear the manager, … Read more