incoming calls on your standard lines are handled and the greeting message is played ( the_welcome_ class being specified for the queue welcome); let us see how it is defined. MOH is described in /etc/asterisk/musiconhold.conf. When installing Asterisk, this file contains this: [general] [default] mode=files directory=moh You will need to append the following section to … Read more
If you are running a call center on FreePBX or Asterisk, most likely you will want the ability to listen in on agents calls, also known as joining multiple calls, or connected two calls to a manager, or other variations of barging in on a bridged channel. For the purpose of this article, we will … Read more
How to configure the Digium PRI cards in Asterisk or vicidial or Goautodial or vicidialnow or Freepbx If you are using the precompiled iso of asteirsk software like ( trixbox , elastix , pbxinaflash , goautodial , vicibox,) then the Dhadi driver will be by default installed , if not you need to install … Read more
Introduction to Asterisk GUI Asterisk GUI is a framework for the creation of graphical interfaces for configuring Asterisk. Download While package release is inconsistent and infrequent, you can always get a current copy of Asterisk GUI from subversion. The current stable version will always be under branches and is currently located in branches/2.0. Support Please … Read more
A common business PBX scenario is would be executing dialplan logic based on when the business is open and the phones staffed. If the business is closed for holidays, it is sometimes desirable to play a message to the caller stating why the business is closed. The standard way to do this in asterisk has … Read more
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