We provide Asterisk Support in all over INDIA • Installation / maintenance / configuration • Inbound/outbound/predictive dialing solution for small and large call centers • Vicidial Install, Vicidial Support, Vicidial Configuration and Customization • Go Autodial Install, Go Autodial Support, Go Autodial Configuration and Customization • PRI Line Configure & Support • PRI Card Configure … Read more
If you have the error like this “This campaign has zero leads in the dial hopper No Lead in the Hopper to dial” you need to check the following things:- Campaign Setting Check the Campaign is set to Active Set Y to No hooper leads Login Change the Dial time in Campaign to “LOCAL CALL TIME … Read more
Why This Error?? The major cause for the time sync error are 1.The vicidial based system is using MeetMe conference , These MeetMe Conference Bridge requires a timing resources like Dahdi or Zaptel. if they are not loaded poperly then time sync error occurs 2.wrong System timing . different timing in server and agent systems … Read more
How to setup an Outbound Campaign 1. Login to your portal as an administrator and Select TELEPHONY and CAMPAIGNS on the left side panel. 2. Click on ADD NEW CAMPAIGN and select the CAMPAIGN TYPE (Outbound). 3. Check the tickbox to manually edit the Campaign ID and Campaign Name 4. Browse to your Lead File directory, Select the Specific Country/Code then Select a Duplicate phone checker between Check for … Read more
How to configure the Digium PRI cards in Asterisk or vicidial or Goautodial or vicidialnow or Freepbx If you are using the precompiled iso of asteirsk software like ( trixbox , elastix , pbxinaflash , goautodial , vicibox,) then the Dhadi driver will be by default installed , if not you need to install … Read more