Asterisk

Deeper into the Dialplan II

Using the Asterisk Database (AstDB) Asterisk provides a powerful mechanism for storing values called the Asterisk database (AstDB). The AstDB

Expressions and Variable Manipulation As we begin our dive into the deeper aspects of dialplans, it is time to introduce

Telephony is one of those areas of life where, whether at home or at work, people do not like surprises.

Storage Backends The storage of messages on traditional voicemail systems has always tended to be overly complicated. Asterisk, on the

Voicemail Before email and instant messaging became ubiquitous, voicemail was a popular method of electronic messaging. Even though most people

VoIP Compared to the vast history of telecom, VoIP is still a relatively new concept. For the century or so

The architecture of Asterisk is significant, due in large part to the fact that it treats all channel types as

Interactive Voice Response In this topic, we will talk about IVR. The term IVR is often misused to refer

The Automated Attendant In many PBXs it is common to have a menuing system in place to answer incoming calls

***Queue Members*** Queues aren’t very useful without someone to answer the calls that come into them, so we need a