Asterisk

ACD configuration in Asterisk

January 19, 2014February 24, 2016 eduguru 0 Comments 1, 1234, ACD = Automatic Call Distribution It is extremely important for supervisors and the company to distribute the incoming calls among the team members. How it Works? Incoming call will be segregated amon, ACD configuration in Asterisk, add the following Create the Agents Login Code which will be used for agent to login exten => 4000, AgentLogin(200) exten => 7000, e.g. using code "4000" as in the example above, hears hold music and waits for call. Inbound call gets transfered to extension 7000 and agents hears beep and inbound call gets connected to agent., Name of the Agent agent => 200, PASSWORD, Prakash Create agents in the agents.conf file and make them as members in the queue 3) Dial Plan Configuration In extensions.conf, Queue(sales) Testing This is how it works - Agent logs on, Satya agent => 100

ACD = Automatic Call Distribution It is extremely important for supervisors and the company to distribute the incoming calls among

Asterisk

call transfer or call forwarding in asterisk

January 17, 2014February 24, 2016 eduguru 0 Comments 1, 2, 3, 4, call transfer or call forwarding in asterisk, call transfer or call forwarding in asterisk [test] exten => 1000, Dial(SIP/User1) exten => 1000, Dial(SIP/User2) exten => 2000, Dial(SIP/User3) exten => 3000, Hangup, Hangup() ;call forwarding exten => _*21*X., Hangup() exten => 2000, Hangup() exten => 3000, n, NoCDR exten => _*21*X., Playback(vm-saved) exten => _*21*X., Set(DB(CFIM/${CALLERID(NUM)}=${EXTEN:4}) exten => _*21*X., You have write-only database. You need to add code to read back what you have stored and to act on that.

call transfer or call forwarding in asterisk [test] exten => 1000,1,Dial(SIP/User1) exten => 1000,n,Hangup() exten => 2000,1,Dial(SIP/User2) exten => 2000,n,Hangup()

ADS Asterisk info

Dialer in one hour

January 14, 2014October 4, 2020 eduguru 0 Comments Asterisk dialer support, call center dialer in one hour, Call monitor (snoop or silent) Click to Call / Click to Talk Inbound and Outbound Call API to integrate with other system or CRM IVR for inbound and outbound call and many more. We also provide Asteri, Call Transfer Call Barge, Category on Real Time report Call report Lead performance by campaign report Agent performance report Call Features: Call conference, Dialer experts for support, dialer in 1 hour, Dialer in one hour, Dialer Support, Expertise in : OPEN SOURCE Dialer DEVELOPMENT Features:- Reports : Optimized dialer reporting, Go Autodial Configuration and Customization • PRI Line Configure & Support • PRI Card Configure & Support International & Domestic Call Centre Dialer Configuration and Supportinet expert t, Go Autodial Support, Hourly Totals by Status, NiceDial, online Dialer Support, Real-time and summary reports, Vicidial Configuration and Customization • Go Autodial Install, Vicidial Support, Whisper

Expertise in : OPEN SOURCE Dialer DEVELOPMENT Features:- Reports : Optimized dialer reporting, Real-time and summary reports, Hourly Totals by

Asterisk linux Tutorial

Reinstall or Upgrade the Dahdi driver to Latest version

January 10, 2014March 5, 2016 eduguru 0 Comments asterisk dahdi reinstall, asterisk dahdi uninstall, asterisk dahdi upgrade, How to Reinstall or upgrade the Dahdi driver to Latest version, How to Reinstall or upgrade the Dahdi driver to Latest version Step 1 Uninstall all the dahdi modules installed Login to Server via ssh (putty) First check the dahdi modules installed by running below, reinstall dahdi, Reinstall or Upgrade the Dahdi driver to Latest version, run the below command if you have any digium cards or need to load dahdi dummy driver #dahdi_genconf #dahdi_cfg -vvv ;to confirm dahdi works properly #/etc/init.d/dahdi restart, uninstall dahdi, upgrade dahdi, vicidial

How to Reinstall or upgrade the Dahdi driver to Latest version Step 1 Uninstall all the dahdi modules installed Login

Asterisk info php-mysql

saving data into custom cdr field – add new filed in cdr

January 3, 2014 eduguru 11 Comments 1, but i don't know where is the file that saves details of call into database. Help me, but where? exten => s, database "asteriskcdrdb". In this field I want to store recording name. I know i should do it by adding this line in one of .conf files, I created custom field "rec_name" id table "cdr", I'll by grateful., please, set(CDR(rec_name)=${CALLFILENAME}) I can do it by sql statement, too

I created custom field “rec_name” id table “cdr”, database “asteriskcdrdb”. In this field I want to store recording name. I

Asterisk info linux

Find Linux RAM Information Command and system information

December 30, 2013May 24, 2015 eduguru 10 Comments 27 bytes Memory Device Array Handle: 0x0016 Error Information Handle: No Error Total Width: 72 bits Data Width: 64 bits Size: 2048 MB Form Factor: DIMM Set: 1 Locator: DIMM1A Bank Locator: Bank1 Type:, DMI type 17, Find Linux RAM Information Command, Find Out Ram Speed, Form Factor, linux ram information, Make, Type and Other Information, You need to use the free command: # free # free -m total used free shared buffers cached Mem: 7930 4103 3826 0 59 2060 -/+ buffers/cache: 1983 5946 Swap: 15487 0 15487 For system information: You need

You need to use the free command: # free # free -m total used free shared buffers cached Mem:

Asterisk info

Asterisk : Creating a Simple IVR Menu

December 30, 2013December 30, 2013 eduguru 3 Comments [demo-menu] exten => s, 1, Answer(500) same => n(loop), Asterisk : Creating a Simple IVR Menu, Background(press-1&or&press-2) same => n, dtmf menu design in asterisk, Goto(demo-menu, Goto(s, loop) [from-pstn] exten => 6598, loop) exten => 2, Playback(you-entered) same => n, s, SayNumber(1) same => n, SayNumber(2) same => n, WaitExten ;exten => 1

[demo-menu] exten => s,1,Answer(500) same => n(loop),Background(press-1&or&press-2) same => n,WaitExten() exten => 1,1,Playback(you-entered) same => n,SayNumber(1) same => n,Goto(s,loop) exten

Asterisk info linux