What is Virtual Receptionist ? Stay in touch with customers when the office is closed or staff members are out of the office by using Virtual Office. Incoming phone calls will be answered by one of our trained remote receptionists. The receptionist will then ask the caller who he or she is trying to reach … Read more
Missed Call Real Time Alert Service Missed Call service is a completely automated web based application enables you to get the real time notifications of all calls on your dedicated Mobile/Land Phone/Toll Free Number. Our system also has the power to start an interactive session with your customer by integrating our different API’s (Voice, Call … Read more
The organization(s) that migrate from legacy PABX system (traditional phone system) to IP based PBX (Private Branch eXchange), they require a very carefully planning before they deploy the VoIP. They need to ensure the QoS (Quality of Service) for VoIP in your organization. Step 1 Analyze your existing LAN (Local Area Network) and find if … Read more
Sample DAHDI installation After compiling and installing of dahdi and asterisk, you have to perform some further steps to use your hardware. This example will show you a few steps how to get asterisk and two Digium cards enabled: 1.) Detect your hardware # (this will generate /etc/dahdi/system.conf and /etc/asterisk/dahdi-channels.conf) linux:~# dahdi_genconf 2.) Read … Read more
To remove and add access to phpmyadmin in asterisk : Add your IP as follow: vi /etc/httpd/conf.d/phpmyadmin.conf <Directory “/usr/share/phpmyadmin”> Order allow,deny Allow from all </Directory> Here in Allow from all and Allow from 192.168.0.10 Then issue the following command: # service httpd restart Now All done.
Pre-Requisites Some basic computer skill and knowledge is assumed throughout this document. For any clearification and need for support you can mail us: info@eduguru.in . ViciBox Redux is a self-contained installation CD based upon the OpenSuSE v.11.1 32-Bit Linux distribution. It includes online as well as offline installation capabilities with support for both ViciDial stable … Read more
SIP error code Code Meaning 1xx Informational — request received, continuing to process the request 2xx Success — the action was successfully received, understood, and accepted 3xx Redirection — further action needs to be taken in order to complete the request 4xx Client Error — the request contains bad syntax or cannot be fulfilled at … Read more
my problem is that I cannot run ‘sip show peers’ or any other sip commands from the CLI. Solution:- Check your /etc/asterisk/sip.conf file carefully. Find the missing one and restart the asterisk server (service asterisk restart) and go to asterisk cli prompt (asterisk -r) and type the SIP command. 🙂
ACD = Automatic Call Distribution It is extremely important for supervisors and the company to distribute the incoming calls among the team members. How it Works? Incoming call will be segregated among the teams Example : Sales and Support Objective : Customer calls up a Toll Free number (1800 XXXXXX) and hears the IVR – … Read more
call transfer or call forwarding in asterisk [test] exten => 1000,1,Dial(SIP/User1) exten => 1000,n,Hangup() exten => 2000,1,Dial(SIP/User2) exten => 2000,n,Hangup() exten => 3000,1,Dial(SIP/User3) exten => 3000,n,Hangup() ;call forwarding exten => _*21*X.,1,NoCDR exten => _*21*X.,2,Set(DB(CFIM/${CALLERID(NUM)}=${EXTEN:4}) exten => _*21*X.,3,Playback(vm-saved) exten => _*21*X.,4,Hangup()