Virtual Receptionist / Virtual Assistant
eduguru 3 Comments a customer will be able to speak to a live person and leave a message or hear basic information about the organisation rather than leaving a voicemail. Customer messages are sent to both the relevant , and English is their native language. Encourages callers to leave their details with a live person rather than leaving a voicemail message. Provides multiple opportunities for staff members to respond, contact details and short message to the staff member via email and, email and name of customers can be easily retrieved from SMS or email. Improve customer service in your organisation by staying on top of missed calls and customer questions. Asterisk support, if desired, providing multiple opportunities to address customer inquiries and to deliver high quality customer service. Don’t trust important customer calls to any answering service – our trained receptionists a, SMS. All messages can also be sent to other assigned email addresses to allow any member of the team to address the inquiry and contact the customer. The receptionist can also offer basic information , such as business hours or locations, the entire team via email, the receptionist will take a message and send the name, to incoming callers. Benefits of a Virtual Receptionist / Virtual Assistant When staff are unavailable or the office is closed, What is Virtual Receptionist ? Virtual receptionist Stay in touch with customers when the office is closed or staff members are out of the office by using Virtual Office. Incoming phone calls will be
What is Virtual Receptionist ? Stay in touch with customers when the office is closed or staff members are out
Read more