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Good IVR for your Call Center

February 5, 2016February 5, 2016 Satya Prakash 0 Comments 'CUSTOMER', best ivr design, call, customer concentric ivr, customers, good customer services, good ive, good ivr, good ivr design for call center, good ivr flow, good ivr for your call center, good practices of IVR, How to design a good ivr, ivr, ivr for call center, ivr for your call center, the Bad and the Ugly of IVR, The Good

In the call center industry where customer satisfaction and retention is essential for success, it is an all-important task to

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How to drive best customer services from your call center

January 30, 2016 Satya Prakash 0 Comments best customer services, good customer services, How to drive best customer services from your call center, how to provide good customer services, providing best services, tip to provide best customer services

Every time a customer calls you up, it is due to some issues or concerns. Moreover, if you mistreat or