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machine learning

Machine Learning Implementation With IVR

April 22, 2018April 22, 2018 eduguru 0 Comments AI in ivr, ASR, Automatic Speech recognition, callcenter, Faster and more efficient customer service, improve customer experiance, ivr, Machine language, machine language dialer, machine language in call center, machine language in IVR, Machine Learning Implementation With IVR

Earlier human work was preferred over a machine because a human was more accurate than a machine. After all a human

good ivr design

Good IVR for your Call Center

February 5, 2016February 5, 2016 Satya Prakash 0 Comments 'CUSTOMER', best ivr design, call, customer concentric ivr, customers, good customer services, good ive, good ivr, good ivr design for call center, good ivr flow, good ivr for your call center, good practices of IVR, How to design a good ivr, ivr, ivr for call center, ivr for your call center, the Bad and the Ugly of IVR, The Good

In the call center industry where customer satisfaction and retention is essential for success, it is an all-important task to