Answer, Playback, and Hangup Applications
Answer, Playback, and Hangup Applications Answers a ringing channel. Answer([delay]) exten => s,1,Answer() exten => s,1,Answer(2) exten => 123,1,Answer() Instructs
Read moreAnswer ;exten => s
Asterisk queue callback
eduguru 4 Comments `callback` int(3) NOT NULL default '0', `callbacknum` varchar(15) NOT NULL default '', `callbacknum`) VALUES (1, `queueid` smallint(6) NOT NULL default '8', `queuename` varchar(20) default NULL, `queuename` varchar(20) NOT NULL default '', '/dev/null' or die "Can't read /dev/null: $!"; open STDOUT, '>>/dev/null' or die "Can't write to /dev/null: $!"; defined(my $pid = fork) or die "Can't fork: $!"; exit if $pid; setsid or die "Can't start a new session: $!"; umask 0; }, '>>/dev/null' or die "Can't write to /dev/null: $!"; defined(my $pid = fork) or die "Can't fork: $!"; exit if $pid; setsid or die "Can't start a new session: $!"; umask 0; } Expanded Queue Callb, '>>/dev/null' or die "Can't write to /dev/null: $!"; open STDERR, '311'), '911'), ">>/tmp/cb$row->{uniqueid}.call"; print CALLFILE "Channel: $outchan/$row->{callbacknum}"; print CALLFILE "MaxRetries: 3\n"; print CALLFILE "RetryTime: 60\n"; print CALLFILE "WaitTime: 30\n, "+>>/tmp/cb$row->{uniqueid}.call"; print CALLFILE "Channel: $outchan/$row->{callbacknum}\n"; print CALLFILE "MaxRetries: 3\n"; print CALLFILE "RetryTime: 60\n"; print CALLFILE "WaitTime: 3, "$calldir/$row->{uniqueid}.call"); } } # end main loop ############################################################################## sub daemonize { chdir '/' or die "Can't chdir to /: $!"; open S, "$calldir/$row->{uniqueid}.call"); } # end main loop sub daemonize { chdir '/' or die "Can't chdir to /: $!"; open STDIN, "$dbpass") or die $DBI::errstr; my $qql = "SELECT queuename FROM queuename"; my $aryRef = $dbh->selectall_arrayref($qql); my @queuename = map { $aryRef->[$_][0]} 0..$#{$aryRef}; while (1) { # be, "$dbpass") or die $DBI::errstr; while (1) { # begin main loop sleep($sleepsec); my $q1 = "SELECT uniqueid, "$dbuser", ${queueid}, ${VM_PREFIX}5857, 1, 1) [set-callback] exten => 9, 1) Queue Example An example of one of our queues, 2, 2) Perl Daemon (callbackd) !/usr/bin/perl use strict; use DBI; use POSIX; my $calldir = "/var/spool/asterisk/outgoing"; my $sleepsec = 20; # How often do we check for callbacks? my $outchan = "Zap/G2", and update privileges at a minimum to the database. CREATE TABLE `bit_blacklist` ( `uniqueid` int(11) NOT NULL auto_increment, Answer ;exten => s, Answer exten => 1, Asterisk queue callback, callback numbers are checked against a blacklist which is stored in a MySQL database. The number of calls allowed into all queues are set by a global variable as well as variable that sets the minimum, CALLBACKANNOUNCETHRES to set the total number of calls you will allow in all queues and how many calls must be in the queues before a caller hears about this option. A custom announcement must be reco, callbacknum, callbacknum FROM callers " . "ORDER BY uniqueid LIMIT 1"; my $row = $dbh->selectrow_hashref( $q1 ); if (!$row->{callbacknum}) { next; } open CALLFILE, callbacknum=\'${CALLBACKNUM}\'\, callbacknum=${CALLBACKNUM} WHERE\ uniqueid\=${UNIQUEID}) exten => 1, CREATE, CREATE TABLE `bit_callers` ( `uniqueid` varchar(15) NOT NULL default '', delte, GoTo(1) exten => 9, GoTo(Add9) exten => 9, Goto(ext-local, Goto(ext-queues-custom, GoTo(StoreNum) exten => 9, Goto(support-queue, GoToIf($["${CALLBACKNUM:0:3}"="210"]?:Not210) exten => 9, GotoIf($["${CORRECT}"="1"]?:1) exten => 9, GotoIf($["${f}"="1"]?:GoodNum) exten => 9, GotoIf($["${LEN(${CALLBACKNUM})}"="10"]?TenDigits) exten => 9, GotoIf($["${LEN(${CALLBACKNUM})}"="10"|"${LEN(${CALLBACKNUM})}"="7"]?GoodNumDigit) exten => 9, GoToIf($[${COUNT} >= ${CALLBACKANNOUNCETHRES}]?:EnterQueue) exten => 1, GotoIf($[${COUNT} >= ${QUEUESIZE}]?Queuevm) exten => 1, GotoIf($[${QUEUE_PRIO}=10]?EnterQueue) exten => 1, Hangup exten => h, INSERT, KEY `callback` (`callback`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1; CREATE TABLE `bit_queuename` ( `id` int(11) NOT NULL auto_increment, KEY `callback` (`callback`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1; Dialplan Additions [support-queue] exten => s, KEY `callbacknum` (`callbacknum`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1 COMMENT='Collection of numbers not allowed for customer callback' AUTO_INCREMENT=8 ; INSERT INTO `bit_blacklist` (`uniqueid`, KEY `queuename` (`queuename`) ) ENGINE=InnoDB DEFAULT CHARSET=latin1 AUTO_INCREMENT=13 Dialplan Additions If you are using Trixbox two variables should be set in globals_custom.conf - QUEUESIZE, MYSQL(Clear ${r1}) exten => 1, MYSQL(Connect connid 127.0.0.1 acd acd acd) exten => 1, MYSQL(Connect connid 127.0.0.1 acd acd acd) exten => 9, MYSQL(Connect connid 127.0.0.1 acd acd acd) exten => h, MYSQL(Connect connid 127.0.0.1 acd acdpass acd) exten => 1, MYSQL(Connect connid 127.0.0.1 acd acdpass acd) exten => h, MYSQL(Connect connid 127.0.0.1 acd acdpass acd) exten => s, MYSQL(Disconnect ${connid}) [callback] exten => s, MYSQL(Disconnect ${connid}) exten => 1, MYSQL(Disconnect ${connid}) exten => 9, MYSQL(Disconnect ${connid}) exten => s, MYSQL(Fetch f ${r} CALLBACKNUM) exten => 9, MYSQL(Fetch fetchid ${r1} COUNT) exten => 1, MYSQL(Query r ${connid} DELETE\ FROM\ callers\ where\ uniqueid=${UNIQUEID}\ AND\ callback=0) exten => h, MYSQL(Query r ${connid} INSERT\ INTO\ callers\ set\ uniqueid=\'${UNIQUEID}\'\, MYSQL(Query r ${connid} INSERT\ INTO\ callers\ set\ uniqueid=${UNIQUEID}) exten => s, MYSQL(Query r ${connid} SELECT\ callbacknum\ FROM\ blacklist\ WHERE\ callbacknum=${CALLBACKNUM}) exten => 9, MYSQL(Query r ${connid} UPDATE\ callers\ SET\ callback=1\, MYSQL(Query r1 ${connid} SELECT\ COUNT(*)\ FROM\ callers\) exten => 1, n, n(Add9), n(EnterQueue), n(GoodNum), n(GoodNumDigit), n(Not210), n(Queuevm), n(StoreNum), n(TenDigits), NoOp(${CALLBACKNUM}) exten => 9, NoOp(${CALLERID}) exten => 9, NoOp(${LEN(${CALLBACKNUM})}) exten => 9, placed in /etc/asterisk/queues_custom.conf. You may need to tweek these parameters to fit your requirements. [Spanish] wrapuptime=0 timeout=15 strategy=rrmemory retry=5 queue-youarenext=queue-youarene, Playback(after-the-tone) exten => 9, Playback(custom/queue-callback-msg) exten => 1, Playback(enter-phone-number10) exten => 9, Playback(goodbye) exten => 1, Playback(goodbye) exten => 9, Playback(if-this-is-correct) exten => 9, Playback(if-this-is-not-correct) exten => 9, Playback(pls-try-again) exten => 9, Playback(press-1) exten => 9, Playback(press-2) exten => 9, Playback(wrong-try-again-smarty) exten => 9, Playback(you-dialed-wrong-number) exten => 9, Playback(you-entered) exten => 9, PRIMARY KEY (`uniqueid`), put the following table into a database called 'acd'. CREATE TABLE `bit_callers` ( `uniqueid` varchar(15) NOT NULL default '', Queue(${QUEUENAME}|tT) exten => 1, Queue(support|t) exten => 1, queueid FROM callers WHERE queuename='".$queue."' ". "ORDER BY uniqueid LIMIT 1"; my $row = $dbh->selectrow_hashref( $q1 ); if (!$row->{callbacknum}) { next; } open CALLFILE, queueid=\'${QUEUEID}\'\, queueid=\'${queueid}\'\ WHERE\ uniqueid=${UNIQUEID}) exten => 9, queuename=\'${QUEUENAME}\') exten => 1, Read(CALLBACKNUM|beep|10) ; This is where you request the CallBack Number from your customer. Put your own prompts or whatever here. exten => 1, Read(CALLBACKNUM|beep|10||2|5) ; This is where you request the CallBack Number from your customer. Put your own prompts or whatever here. exten => 9, Read(CORRECT|beep|1||2|5) exten => 9, s, SayDigits(${CALLBACKNUM}) exten => 9, Set(CALLBACKNUM=${CALLBACKNUM:3:7}) exten => 9, Set(CALLBACKNUM=9${CALLBACKNUM}) exten => 9, Set(CALLBACKNUM=91${CALLBACKNUM}) exten => 9, Set(QUEUE_PRIO=10) exten => s, Set(QUEUEID=1) exten => 1, Set(QUEUENAME=Spanish) exten => 1, SQL Table Structure If using the dialplan below, Texas). You will need to change the code at label TenDigits for your area code(s). [ext-queues-custom] exten => 1, UNIQUE KEY `id` (`id`), Wait(1) ;exten => s, Wait(1) exten => 1, Wait(1) exten => 9, we are in San Antono, we give them text names so both the name of the queue and the queueid (the number a called presses when selecting a queue) is stored. The callback Perl script uses this information to make sure that w, yet. Functionality is there but there may be a bug or two laying around. I welcome suggestions on how to further enhance it. SQL Table Structure Three tables are used. Blacklist to hold the phone numb
SQL Table Structure If using the dialplan below, put the following table into a database called ‘acd‘. CREATE TABLE `bit_callers`
Read moreastrerisk dialplan configuration file – extensions.conf
eduguru 1 Comment , , ; extensions.conf - the Asterisk dial plan ; ; Static extension configuration file, ; Phone, ; while _1NXXNXXXXXX would represent an area code plus phone number ; preceded by a on. ; ; Each step of an extension is ordered by priority, ; you have to goto "s" to execute that extension. ; ; Note: In old versions of Asterisk the PBX in some cases defaulted to ; extension "s" when a given extension was wrong (like in AMI originate). ; T, ; your global variables may be overridden by that file. Please take care to ; use only one location to set global variables, ..." ;exten => s, ...) ; ; Timing list for includes is ; ;, [, ] ; ; Note that ranges may be specified to wrap around the ends. Also, {priority|label{+|-}offset}[(alias)], *, * ; ; ignorepat can be used to instruct drivers to not cancel dialtone upon receipt ; of a particular pattern. The most commonly used example is of course '9' ; like this: ; ;ignorepat => 9 ; ; so , * ;include => weekend, * ;include => weeknights, ${EXTEN:${GLOBAL(TRUNKMSD)}})}) [trunkld] ; ; Long distance context accessed through trunk ; exten => _91NXXNXXXXXX, ${EXTEN:1}) exten => _91NXXNXXXXXX, ${EXTEN:2})}@sipprovider, ${EXTEN:4}) exten => _9011., ${EXTEN}, ${SUFFIX})}" != "${SUFFIX}"]?fn-CONGESTION, ${timezone}, 000 extensions, 1, 1 extension-priority) ; ${ARG4} - Optional TORTURE context name to jump to (assumes the s, 1 extension-priority)` ; ${ARG5} - Context in voicemail (if empty, 1) ; ; We also create an example user, 1) ; alias mark to 6275 ;exten => 6536, 1) ; Callee chose to send this call to a polite "Don't call again" script. exten => stdexten-TORTURE, 1) ; Callee chose to send this call to a telemarketer torture script. exten => _stde[x]te[n]-., 1) ; exited Voicemail ;exten => _125642860XX, 1) ; exited Voicemail ;exten => mark, 1) ; exited Voicemail ;exten => wil, 1) ; exited Voicemail exten => 1235, 1) ; filter out bad characters per the README-SERIOUSLY.best-practices.txt document same => n, 1) ; If they take too long, 1) ; Jump based on status (NOANSWER, 1) ; Treat anything else as no answer exten => a, 1) ;exten => 2, 1) ;If you want to subscribe to the status of a parking space, 1) [outbound-freenum2] ; This is the handler which performs the dialing logic. It is called ; from the [outbound-freenum] context ; exten => _X!, 1) exten => _XX*X!, 1) exten => _XXX*X!, 1) exten => _XXXX*X!, 1) exten => _XXXXX*X!, 1) exten => _XXXXXX*X!, 1) exten => fn-BUSY, 1) exten => s-NOANSWER, 1) include => dundi-e164-lookup ; ; Here are the entries you need to participate in the IAXTEL ; call routing system. Most IAXTEL numbers begin with 1-700, 1) same => n(from), 1234, 15) ;exten => 1265, 17:02-8:58, 2, 2 ;exten => s, 2 for support, 2 for..." ;exten => s, 2-)}) ; make sure the suffix is all digits as well same => n, 2) [public] ; ; ATTENTION: If your Asterisk is connected to the internet and you do ; not have allowguest=no in sip.conf, 20, 20 seconds maximum, 20 seconds maximum exten => _X., 20) ; Ring the interface, 3, 30, 30000(time), 40) same => n, 40000(ani), 5, 5) ; ; The page context calls up the page macro that sets variables needed for auto-answer ; It is in is own context to make calling it from the Page() application as simple as ; Local/{peername}@page, 500, 50000(stdexten), 6, 6) ; ; Here's what a phone entry would look like (IXJ for example) ; ;exten => 1265, 6) ; Return to the start over message. ; ; Create an extension, 6) ; Start over ; ; You can use the Macro Page to intercom a individual user exten => 76245, 600, 60000(stdPrivacyexten), 7, 8, 9:00-17:00, 9) ; . - wildcard, a "reload" will often leave the globals vars cleared, A(/path/to/my/announcemsg)) ; ; example of a compartmentalized company called "acme" ; ; this is the context that your incoming IAX/SIP trunk dumps you in... ;[acme-incoming] ;exten => s, acme-incoming) ; ; grouping of acme's extensions... never used directly, acme)) ;exten => 111, acme)) ;exten => 112, again regardless of ; whether the previous entry was for the same extension. Priorities may be ; immediately followed by a plus sign and another integer to add that amount ; (most useful with 's' or ', always included. ; ;[acme-extens] ;include => stdexten ;exten => 111, and ; switches. Includes are always processed depth-first. So for example, and ; the desperate. If you have large dialplans (more than about 50 extensions ; in a context), and are forced to return to the ; old pattern matcher, and even if deleted from the extensions.conf or ; one of its included files, and how to choose a channel to use ; in the specified group. The four possible options are: ; ; g: select the lowest-numbered non-busy DAHDI channel ; (aka. ascending sequential hunt group). ; G: sele, and iaxtel calls only ; ignorepat => 9 include => default include => trunklocal include => iaxtel700 include => trunktollfree include => iaxprovider ;Include parkedcalls (or the cont, and its value will revert to its ; previous value (before being declared as LOCAL()) upon Return. ; exten => _X., and other places where ; the timezone is significant (e.g. calls to "SayUnixTime()", and Others exten => s, and the switched server needs ; to be on-line or else dialing can be severly delayed. ; [iaxprovider] ;switch => IAX2/user:[key]@myserver/mycontext [trunkint] ; ; International long distance throug, and then not set, and they ; will be inserted where you insert the #exec command. The #exec command ; works on all asterisk configuration files. However, and to sign ; up, and use global variables ;exten => 6245, and VPB. Other channels, and you will likely save ; yourself a ton of grief. ; WARNING WARNING WARNING WARNING ; ; Any category other than "General" and "Globals" represent ; extension contexts, and you will see ;the status of the first parking lot with this extensions' help ;exten => 6600, and/or high call volume, Answer ; Answer the line exten => s, Answer ;exten => s, Answer() ; the amount of delay is set for English; you may need to adjust this time ; for other languages if there's no pause before the synchronizing beep. exten => _X., Answer() exten => _X., Answer() exten => 4339840, ANSWER) exten => stdexten-NOANSWER, application(arg1, are ; generally unaffected by ignorepat (unless DISA or another method is used to ; generate a dialtone after answering the channel). ; ; ; Sample entries for extensions.conf ; ; [dundi-e164-canonical, arg2, as soon it answers ; ;exten = 8700, Asterisk will wait for a new extension to be dialed ; (this is the original behavior of Asterisk 1.0 and earlier). ; ;autofallthrough=no ; ; ; ; If extenpatternmatchnew is set (true, astrerisk dialplan configuration file - extensions.conf, b) ; If busy, b) ; Unless busy ; ; # for when they're done with the demo ; exten => #, b) ; Voicemail (busy) ;exten => 6361, BackGround(demo-congrats) ; Play a congratulatory message exten => s, BackGround(demo-instruct) ; Play some instructions exten => s, BackGround(demo-moreinfo) ; Give some more information. exten => 2, Background(submenuopts) ; "Thanks for calling the sales department. Press 1 for steve, Background(thanks) ; "Thanks for calling press 1 for sales, Background(vm-enter-num-to-call) ;exten => s, because ; they are not stored in the extensions.conf file. ; clearglobalvars=no ; ; User context is where entries from users.conf are registered. The ; default value is 'default' ; ;userscontext=defau, because it ; is not unusual to have extensions.conf (which will have no globals) ; load after the extensions.ael file (where the global vars are stored). ; So, BUSY, Busy() exten => _f[n]-., but ; there are exceptions. For more information, call screening ; option (or use P for databased call _X.creening) exten => _X., causes the matching process to complete as soon as ; it can unambiguously determine that no other matches are possible ; ; For example, ChanIsAvail(${ARG1}, CHANUNAVAIL, CONGESTION, CONGESTION ; or HANGUP depending on Asterisk's best guess. This is the default. ; ; If autofallthrough is not set, Congestion() [macro-trunkdial] ; ; Standard trunk dial macro (hangs up on a dialstatus that should ; terminate call) ; ${ARG1} - What to dial ; exten => s, d) ; Give voicemail at extension 8500 ; exten => 8500, Dial(${ARG1}) exten => s, Dial(${dev}, Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}}) [international] ; ; Master context for international long distance ; ignorepat => 9 include => longdistance include => trunkint [longdistan, Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}}) [trunklocal] ; ; Local seven-digit dialing accessed through trunk interface ; exten => _9NXXXXXX, Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}}) [trunktollfree] ; ; Long distance context accessed through trunk interface ; exten => _91800NXXXXXX, Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}}) exten => _91866NXXXXXX, Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}}) exten => _91877NXXXXXX, Dial(${GLOBAL(TRUNK)}/${EXTEN:${GLOBAL(TRUNKMSD)}}) exten => _91888NXXXXXX, Dial(${GLOBAL(TRUNK)}/${FILTER(0-9, Dial(${HINT}, Dial(${MARK}, Dial(${TRUNK}/${EXTEN}, Dial(Console/dsp) ; Ring forever exten => 1236, Dial(DAHDI/g0/${EXTEN}, Dial(DAHDI/G2/${EXTEN:7}) ; Ditto for 256-325 [dundi-e164-local] ; ; Context to put your dundi IAX2 or SIP user in for ; full access ; include => dundi-e164-canonical include => dundi-e164-custo, Dial(DAHDI/G2/${EXTEN:7}) ; Expose all of 256-428 ;exten => _1256325XXXX, Dial(IAX2/${GLOBAL(IAXINFO)}@iaxtel.com/${EXTEN:1}@iaxtel) ; ; The SWITCH statement permits a server to share the dialplan with ; another server. Use with care: Reciprocal switch statements are not ; , Dial(IAX2/customer2) [dundi-e164-via-pstn] ; ; If you are freely delivering calls to the PSTN, Dial(IAX2/guest@pbx.digium.com/s@default) ; Call the Asterisk demo exten => 500, Dial(IAX2/JaneDoe, Dial(IAX2/otherbox/${EXTEN:7}) [dundi-e164-customers] ; ; If you are an ITSP or Reseller, Dial(JINGLE/asterisk@digium.com/mogorman@astjab.org) ;Dial via jingle using asterisk as the transport and calling mogorman. ;exten => 6394, Dial(JINGLE/caller/callee) ; Dial via jingle using labels ;exten => 6391, Dial(Local/6275/n) ; this will dial ${MARK} ;exten => 6275, Dial(MGCP/aaln/1@192.168.0.14) ;exten => 6390, Dial(Phone/phone0, Dial(SIP/${FILTER(0-9, Dial(SIP/${isnresult}, Dial(SIP/customer1) ;exten => _12564286001, Dial(SIP/Grandstream1, dial+101, DISA(no-password, Echo ; Do the echo test exten => 600, end) ; ; end of acme example ; ; Time context: you can patch this in via the following. ; ; [acme-internal] ; ... ; exten => 777, etc. ; exten => 1234, etc), etc) will ; require modification as well. Note that voicemail.conf already has ; a mechanism for timezones. ; [time] exten => _X., everybody out there may use your ; public context without authentication. In that case you want to ; double check which services you offer to the world. ; include => demo [default] ; ; By default w, exten) ; ;exten => 112, exten) ; optionally, first the AEL file will ; clear and then set all the global vars, for dialing the ; Asterisk demo. ; exten => 500, for evaluating echo latency. ; exten => 600, for example with remote ; IAX switching you transparently get access to the remote ; Asterisk PBX ; ; switch => IAX2/user:password@bigserver/local ; ; An "lswitch" is like a switch but is literal, freenum.org)}) ; perform our lookup with freenum.org same => n, give up exten => i, global variables will be cleared ; and reparsed on a dialplan reload, goodbye) ; ; this is the context our internal SIP hardphones use (see sip.conf) ; ;[acme-internal] ;exten => s, Gosub(${EXTEN}, Gosub(111, Gosub(112, Gosub(6000, Gosub(time) ; exten => 777, Goto(#, Goto(${ARG1}, Goto(${dontcntx}, Goto(${tortcntx}, Goto(6236, Goto(6275, Goto(default, Goto(fn-${DIALSTATUS}, Goto(fn-CONGESTION, Goto(outbound-freenum2, Goto(s, Goto(s-${DIALSTATUS}, Goto(stdexten-${DIALSTATUS}, Goto(stdexten-NOANSWER, Goto(submenu, GotoIf($["${FILTER(0-9, GotoIf($["${GLOBAL(FREENUMDOMAIN)}" = ""]?dial) ; check if we set the FREENUMDOMAIN global variable in [global] same => n, GotoIf($["${isnresult}" != ""]?from) same => n, GoToIf($[${AVAILSTATUS} = "1"]?autoanswer:fail) exten => s, Hangup ; ; Or a conference room (you'll need to edit meetme.conf to enable this room) ; ;exten => 8600, Hangup ; Hang them up. ; ; A timeout and "invalid extension rule" ; exten => t, Hangup ; s+1, Hangup ;include => default ; ;[submenu] ;exten => s, Hangup [demo] include => stdexten ; ; We start with what to do when a call first comes in. ; exten => s, Hangup [iaxtel700] exten => _91700XXXXXXX, Hangup exten => _s-., Hangup exten => s-BUSY, Hangup() ; ; ... ; include => time ; ; Note: if you're geographically spread out, Hangup() ; ;include => acme-extens ; ;exten => i, Hangup() ; ;include => trunkint ;include => trunkld ;include => trunklocal ; ;include => acme-extens ; ; you can test what your system sounds like to outside callers by dialing this ;exten, hint, HNS) exten => _X., Hungup() ; ; ANI context: use in the same way as "time" above ; [ani] exten => _X., i.e. group 2, if you ; would like a switch "A" to match before context "B", if you put your global variables into ; the AEL file, if you try this out, in parentheses after their name which can be used in goto situations. ; ; Contexts contain several lines, in that ; variable substitution is not performed at load time ; but is passed to the switch directly (presumably to ; be substituted in the switch routine itself) ; ; lswitch => Loopback/12${EXTEN}, includes, instead of the extensions.conf file. With clearglobalvars ; set, instruct) exten => 3, it is interpreted as a pattern rather than a ; literal. In patterns, it is the start extension. In most other cases, it will terminate the call with BUSY, just for fun exten => s, just type "core show applications" at your ; friendly Asterisk CLI prompt. ; ; "core show application " will show details of how you ; use that particular application in this file, later, letters, list them here ; ;exten => _1256428XXXX, list your customers here. ; ;exten => _12564286000, Macro(dundi-e164, Macro(page, mark, matches anything remaining (e.g. _9011. matches ; anything starting with 9011 excluding 9011 itself) ; ! - wildcard, Meetme(1234) ; ; Or playing an announcement to the called party, minutes are ; fine-grained only down to the closest even minute. ; ;include => daytime, mon-fri, n, n(autoanswer), n(dial), n(end), n(exten), n(fail), n(goodbye), n(instruct), n(menu), n(restart), Nikotel, no matter the number of extensions. ; ; By default, noop ; ; You can also monitor the status of a queue by providing a hint for a ; particular queue name. ;exten => 8502, NoOp [stdexten] ; ; Standard extension subroutine: ; ${EXTEN} - Extension ; ${ARG1} - Device(s) to ring ; ${ARG2} - Optional context in Voicemail ; ; Note that the current version will drop through to, NoOp() ; Add others here and Post on the Wiki!!!! exten => s, NoOp(ANI: ${EXTEN}) exten => _X., NoOp(Finish stdPrivacyexten BUSY) exten => stdexten-BUSY, NoOp(Finish stdPrivacyexten NOANSWER) exten => stdexten-NOANSWER, NoOp(ISN: ${DIALSTATUS}) same => n, NoOp(Start stdexten) exten => _X., NoOp(Start stdPrivacyexten) exten => _X., NoOp(Time: ${EXTEN} ${timezone}) exten => _X., one for each step of each extension. One may ; include another context in the current one as well, optionally with a date ; and time. Included contexts are included in the order they are listed. ; Switches may also be included within a context. The order of matching within ; a context is always exa, or ; label, or Asterisk reload. ; ; If clearglobalvars is not set, or combinations ; thereof. If an extension name is prefixed by a '_' ; character, or drop the call, or omitted, or send them to a ; general delivery mailbox, or system-wide ; default if one hasn't been set. exten => _X., or... ; ; The use of the LOCAL() function is purely for convenience. Any variable ; initially declared as LOCAL() will disappear when the innermost Gosub context ; in which it was declared returns. No, p) ; Ring the interface, Page(Local/Grandstream1@page&Local/Xlite1@page&Local/1234@page/n, park:701@parkedcalls ;exten => 6600, pattern match extensions, Performing ISN lookup for ${EXTEN}) same => n, Playback(acme/vm-brief-menu) ;exten => s, Playback(beep) exten => _X., Playback(demo-abouttotry); Let them know what's going on exten => 500, Playback(demo-echodone) ; Let them know it's over exten => 600, Playback(demo-echotest) ; Let them know what's going on exten => 600, Playback(demo-nogo) ; Couldn't connect to the demo site exten => 500, Playback(demo-thanks) ; "Thanks for trying the demo" exten => #, Playback(invalid) ; "That's not valid, Playback(spy-local) exten => _X., Playback(transfer, Playback(vm-from) exten => _X., Playback(vm-goodbye) ;exten => s, Playback(vm-invalid) ;exten => i, please go to www.gnophone.com or www.iaxtel.com ; [phones] exten => _XXXXXXXXXX, please report your reasons in a bug report ; on https://issues.asterisk.org. We have made good progress in providing ; something compatible with the old matcher; help us finish the job! ; ; This value, please see ; http://www.freenum.org. ; ; This is the dialing hook. use: ; include => outbound-freenum [outbound-freenum] ; We'll add more digits as needed. The purpose is to dial things ; like exte, Queue:markq ;exten => 8502, Queue:markq_avail ;exten => 8501, Queue(markq) ; ;To subscribe to the availability of a free member in the 'markq' queue. ;Note: '_avail' is added to the QueueName ;exten => 8501, Queue(markq) ; Some other handy things are an extension for checking voicemail via ; voicemailmain ; ;exten => 8500, r) ; Real extensions would go here. Generally you want real extensions to be ; 4 or 5 digits long (although there is no such requirement) and start with a ; single digit that is fairly large (like 6 o, regardless of whether the previous priority ; was associated with the current extension or not. The priority "same" or "s" ; means the same as the previously specified priority, restart) ; Start with the congratulations exten => 1000, Return [macro-page]; ; ; Paging macro: ; ; Check to see if SIP device is in use and DO NOT PAGE if they are ; ; ${ARG1} - Device to page exten => s, return to start exten => _stde[x]te[n]-., return to start exten => stdexten-BUSY, return to start exten => stdexten-DONTCALL, Return() ; For more information on applications, Return() ; If they press #, Return() [from-pstn] exten => 4339840, Return() [stdPrivacyexten] ; ; Standard extension subroutine: ; ${ARG1} - Extension ; ${ARG2} - Device(s) to ring ; ${ARG3} - Optional DONTCALL context name to jump to (assumes the s, Ringing ; Make them comfortable with 2 seconds of ringback ;exten => s, rm) ; ring without time limit ;exten => 6389, rt) ; permit transfer ;exten => 6245, rtT) ; Use hint as listed ;exten => 6245, s, s) ; s is for ANY call exten => s, s+1, same as n ;exten => 6245, sat-sun, SayDigits(${CALLERID(ani)}) ; playback again in case of missed digit exten => _X., SayDigits(${CALLERID(ani)}) exten => _X., SayPhonetic(z) ; use the timezone associated with the extension (sip only), SayUnixTime(${FUTURETIME}, see above - all pattern matches start with ; an underscore. exten => s, send the user into VoicemailMain exten => a, send to voicemail w/ busy announce exten => stdexten-BUSY, send to voicemail w/ unavail announce exten => stdexten-NOANSWER, Set(__SIPFROMDOMAIN=${GLOBAL(FREENUMDOMAIN)}) ; if we did set it, Set(__SIPFROMUSER=${CALLERID(num)}) same => n, Set(_ALERT_INFO="RA") ; This is for the PolyComs exten => s, Set(DIALSTATUS=CONGESTION) same => n, Set(FUTURETIME=$[${EPOCH} + 12]) exten => _X., Set(isnresult=${ENUMLOOKUP(${EXTEN}, Set(LANGUAGE()=fr) ; Set language to french exten => 3, Set(LOCAL(cntx)=${ARG2}) exten => _X., Set(LOCAL(cntx)=${ARG5}) exten => _X., Set(LOCAL(dev)=${ARG1}) exten => _X., Set(LOCAL(dev)=${ARG2}) exten => _X., Set(LOCAL(dontcntx)=${ARG3}) exten => _X., Set(LOCAL(ext)=${ARG1}) exten => _X., Set(LOCAL(ext)=${EXTEN}) exten => _X., Set(LOCAL(mbx)="${ext}"$["${cntx}" ? "@${cntx}" :: ""]) exten => _X., Set(LOCAL(mbx)=${ext}${IF($[!${ISNULL(${cntx})}]?@${cntx})}) exten => _X., Set(LOCAL(tortcntx)=${ARG4}) exten => _X., Set(SUFFIX=${CUT(EXTEN, Set(TIMEOUT(absolute)=10800) same => n, Set(TIMEOUT(absolute)=60) exten => 7999, Set(TIMEOUT(digit)=5) ; Set Digit Timeout to 5 seconds exten => s, Set(TIMEOUT(response)=10) ; Set Response Timeout to 10 seconds exten => s, simply put switch "A" in ; an included context "C", sip, SIP/${EXTEN}) ; ; ; System Wide Page at extension 7999 ; exten => 7999, SIP/${EXTEN}) ;[mainmenu] ; ; Example "main menu" context with submenu ; ;exten => s, SIP/Grandstream1) ; or if your peernames are the same as extensions exten => _7XXX, SIP/Grandstream1&SIP/Xlite1(Joe Schmoe) ; Channel hints for presence ;exten => 6245, SIPAddHeader(Call-Info: Answer-After=0) ; This is for the Grandstream, sipgate etc. ; Note that you must have a [sipprovider] section in sip.conf ; ;exten => _41X., skip) ; "Please hold while..." ; (but skip if channel is not up) exten => 1234, Snoms, so you can experiment to your hearts content. ; ;extenpatternmatchnew=no ; ; If clearglobalvars is set, some characters have special meanings: ; ; X - any digit from 0-9 ; Z - any digit from 1-9 ; N - any digit from 2-9 ; [1235-9] - any digit in the brackets (in this example, starting at the next highest channel than last ; time (aka. ascending rotary hunt group). ; R: use a round-robin search, starting at the next lowest channel than last ; time (aka. descending rotary hunt group). ; TRUNKMSD=1 ; MSD digits to strip (usually 1 or 0) ;TRUNK=IAX2/user:pass@provider ;FREENUMDOMAIN=mydomain.com, stdexten(${GLOBAL(CONSOLE)})) exten => 1234, stdexten(${MARK})) ; assuming ${MARK} is something like DAHDI/2 ;exten => 6275, stdexten(${WIL})) ; Ditto for wil ;exten => 6536, stdexten(IAX2/foo)) ;exten => 12564286000, stdexten(SIP/nancy_1, stdexten(SIP/pete_1, steve, such as DAHDI, such as pbx_ael.so, such as SIP and MGCP, the bold, the dial plan. ; "core show functions" will list all dialplan functions ; "core show function " will show you more information about ; one function. Remember that function names are UPPER CASE., the extension _NXXXXXX would match normal 7 digit dialings, the global vars are all cleared, the new algorithm provides a flat response ; time, the old pattern matcher is used. ; ; ****This is a new feature! ********************* ; The new pattern matcher is for the brave, the speedup is ~25x ; with 10, the speedup is 1.32x ; with 88 extensions, the speedup is 10.4x ; With 1000 extensions, the speedup is 2.23x ; with 138 extensions, the speedup is 3.44x ; with 238 extensions, the speedup is 374x ; Basically, the speedup is 5.8x ; with 438 extensions, then, then "default") ; ; See above note in stdexten about priority handling on exit. ; exten => _X., then a new algorithm that uses ; a Trie to find the best matching pattern is used. In dialplans ; with more than about 20-40 extensions in a single context, then global variables will persist ; through reloads, then if an extension runs out of ; things to do, then the pbx_config will rewrite ; this file when extensions are modified. Remember that all comments ; made in the file will be lost when that happens. ; ; XXX Not yet implemented XXX ; static=yes ; , then we'll use it for our outbound dialing domain same => n(dial), this ; new algorithm can provide a noticeable speedup. ; With 50 extensions, this is ;how you do it. Subscribe to extension 6600 in sip, to resolve ; extensions that are not known here, To) ;exten => _XXXXXXXXXX, toll-free, too, transfer to operator ; ;exten => t, try again" ; ; Create an extension, try looking for a local E.164 solution ; then try DUNDi if we don't have one. ; include => dundi-e164-local include => dundi-e164-switch ; ; DUNDi can also be implemented as a Macro instead of u, u) ; If unavailable, u) ; Right to voicemail exten => 1236, u) ; Voicemail (unavailable) ;exten => 6245, use the #include command ; (without the ';'). Note that this is different from the "include" command ; that includes contexts within other contexts. The #include command works ; in all asterisk config, used by ; the pbx_config module. This is where you configure all your ; inbound and outbound calls in Asterisk. ; ; This configuration file is reloaded ; - With the "dialplan reload" command in the CL, Verbose(2, Voicemail(${mbx}, Voicemail(1234, Voicemail(6245, VoicemailMain exten => 8500, VoicemailMain(${mbx}) ; If they press *, Wait, Wait(0.25) exten => _X., Wait(1.25) exten => _X., Wait(1) ; Wait a second, Wait(1) ;exten => s, WaitExten ; Wait for an extension to be dialed. exten => 2, WaitExten ;exten => 1, WaitExten(5) ;exten => s, WaitUntil(${FUTURETIME}) exten => _X., when the extensions.conf ; file is loaded, where "C" is included in your original context ; before "B". ; ;[context] ;exten => someexten, which are collections of extensions. ; ; Extension names may be numbers, which generate their ; own dialtone and converse with the PBX only after a number is complete, which must always start ; with 1 to be considered a valid extension. The priority "next" or "n" means ; the previous priority plus one, who is on the console and has ; voicemail, will remain set to the previous value. ; ; NOTE: A complication sets in, with "reload" in this particular situation, yes, you ; probably don't want to have the demo there. ; include => demo ; ; An extension like the one below can be used for FWD, you can have SIP extensions ; specify their own local timezone in sip.conf as: ; ; [boi] ; type=friend ; context=acme-internal ; callerid="Boise Ofc. " ; ... ; ; use system-wide default timezone of MS, you can save dialplan by ; CLI command "dialplan save" too ; writeprotect=no ; ; If autofallthrough is set, you might consider setting ; this value to "yes" !! ; Please, you will need to ; activate them within asterisk.conf with the "execincludes" option. They ; are otherwise considered a security risk. ;#exec /opt/bin/build-extra-contexts.sh ;#exec /opt/bin/build-ext, Zulu
; extensions.conf – the Asterisk dial plan ; ; Static extension configuration file, used by ; the pbx_config module. This
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