Expertise in : OPEN SOURCE Dialer DEVELOPMENT
Features:-
Reports :
- Optimized dialer reporting,
- Real-time and summary reports,
- Hourly Totals by Status, Category on Real Time report
- Call report
- Lead performance by campaign report
- Agent performance report
Call Features:
- Call conference , Call Transfer
- Call Barge, Whisper, Call monitor (snoop or silent)
- Click to Call / Click to Talk
- Inbound and Outbound Call
- API to integrate with other system or CRM
- IVR for inbound and outbound call
and many more.
We also provide Asterisk Support in all over INDIA
• Installation / maintenance / configuration
• Inbound/outbound/predictive dialing solution for small and large call centers
• Vicidial Install, Vicidial Support, Vicidial Configuration and Customization
• Go Autodial Install, Go Autodial Support, Go Autodial Configuration and Customization
• PRI Line Configure & Support
• PRI Card Configure & Support
International & Domestic Call Centre Dialer Configuration and Support
For any query write us :
sales@nicedial.com
