*Administer daily operations of an Call Center Suite, which include but are not limited to the following: monitoring IVR, ACD, Predictive Dialer and recording systems.
*Build dialer services and provide dialer coverage
No Bar for right candidate.
Desired Candidate Profile
UG – Any Graduate – Any Specialization, B.Tech/B.E. – Any Specialization
PG – Any Postgraduate – Any Specialization
*Maintain Daily checklists to ensure all daily processes are done effectively and efficiently.
*Maintain Operations Log.