Time synchronization Error , Vicidial ,Goautodial

Why This Error??

The major cause for the time sync error are

1.The vicidial based system is using MeetMe conference , These MeetMe Conference Bridge requires a timing resources like Dahdi or Zaptel. if they are not loaded poperly then time sync error occurs
2.wrong System timing . different timing in server and agent systems
3.wrong time set for DB time , PHP time , server Time
4.Not updated the New server ip for the vicidial /goautodial

How to resolve?

1. Check the server time ,

type date in the linux console , it will display the current server time.

2. Follow the steps if the server time and timezone is wrong follow the below commands to change it.

rm /etc/localtime

ln -sf /usr/share/zoneinfo/Asia/Kolkata /etc/localtime

rdate -s time-a.nist.gov

chkconfig ntpd on

ntpdate pool.ntp.org

/etc/init.d/ntpd start

 

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Satya Prakash

VOIP Expert: More than 8 years of experience in Asterisk Development and Call Center operation Management. Unique Combination of Skill Set as IT, Analytics and operation management.

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