JavaScript Operator

javascript

Let us take a simple expression 4 + 5 is equal to 9. Here 4 and 5 are calledoperands and ‘+’ is called the operator. JavaScript supports the following types of operators. Arithmetic Operators Comparision Operators Logical (or Relational) Operators Assignment Operators Conditional (or ternary) Operators Lets have a look on all operators one by … Read more

adduser : Linux Command- Create New User account

add user in linux

What is adduser command? In Linux, a ‘useradd‘ command is a low-level utility that is used for adding/creating user accounts in Linux and other Unix-like operating systems. The ‘adduser‘ is much similar to useradd command, because it is just a symbolic link to it. To create a new user account under any Linux distribution use … Read more

PHP MySQL Database Connection

php-mysql

PHP 5 and later can work with a MySQL database using: MySQLi extension (the “i” stands for improved) PDO (PHP Data Objects) Earlier versions of PHP used the MySQL extension. However, this extension was deprecated in 2012. Open a Connection to MySQL   Example: <?php $servername = “localhost”; $username = “username”; $password = “password”; // … Read more

Good IVR for your Call Center

good ivr design

In the call center industry where customer satisfaction and retention is essential for success, it is an all-important task to look for strategies that can lead your call center towards the right track. One of the best ways to achieve this goal is to deploy IVR or Interactive Voice Response System in your business. “There … Read more

python : If else example

python tutorial

Decision making is anticipation of conditions occurring while execution of the program and specifying actions taken according to the conditions. Decision structures evaluate multiple expressions which produce TRUE or FALSE as outcome. You need to determine which action to take and which statements to execute if outcome is TRUE or FALSE otherwise. Lets have an … Read more

Comprehensive List of Do’s and Don’ts for Call Center Agents

Do’s and Don’ts for Call Center Agents

A call center agent’s job is one of the most challenging, yet rewarding and most imperative. From taking orders to providing customer support, sticky situations arise. But how you handle it all can make a difference between creating loyal customers and losing business. Whether the call center is small or large, it has two agents … Read more