Reports

Vulnerabilities in WordPress Database Reset plugin allow to capture or erase a site database

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Wordfence specialists report that at the beginning of January, dangerous vulnerabilities were discovered in the popular WordPress Database Reset plugin installed on more than 80,000 sites. This plugin, developed by WebFactory Ltd, is designed to invest in database setup and quick reset to default settings. As a result, bugs can be used to capture sites and reset tables … Read more

Real-Time Reporting for Call Center

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There are various reports to Increase the efficiency and optimize the performance of your call center with comprehensive, real-time analytics. Industry-Standard Metrics Real-time analytics are available for service level, number of calls in progress, number of calls waiting, and the duration of time waiting. Compare call center statistics and performance with company goals and standards. Intuitive Dashboard … Read more