COMPLETEAGENT : Asterisk queue event

asterisk

COMPLETEAGENT : Asterisk queue event   Event and their associated information COMPLETEAGENT(holdtime|calltime|origposition) The caller was connected to an agent, and the call was terminated normally by the *agent*. The caller’s hold time and the length of the call are both recorded. The caller’s original position in the queue is recorded in origposition.  

ABANDON : Asterisk queue event

asterisk

ABANDON : Asterisk queue event   Event and their associated information ABANDON(position|origposition|waittime) The caller abandoned their position in the queue. The position is the caller’s position in the queue when they hungup, the origposition is the original position the caller was when they first entered the queue, and the waittime is how long the call … Read more