Autodestruct on dialog….: Asterisk issue

WARNING[1812] chan_sip.c: Autodestruct on dialog ‘38617eb73184c21225d3133b398b0dc6@10.0.8.18:5060’ with owner SIP/1000-00000533 in place (Method: BYE). Rescheduling destruction for 10000 ms

Solution:

We resolved this by looking into the dialplan. It seems that we had a channel held open that Asterisk couldn’t destroy. These built up and Asterisk was unable to successfully make calls.

A key thing I implemented was in the dialplan scripts it seems that even though a channel has been closed, i.e. someone hung up, it still executes the rest of the script. I now check multiple places to see if the channel has been closed before executing certain actions.

11 comments

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  2. Satya Prakash

    Autodestruct on dialog occurs if asterisk trying to destroy the session as channels has been closed, but due to something missing on you dialplan logic its continue to run. There may be some database issue as well if connection to database lost.

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  5. Jean

    Hey there,

    can you show us the configuration done on dial plan?
    I have the same issue here and cant find any solution yet.

    Thank you buddy!!

    1. Satya Prakash

      Hi,

      You can send us your dial plan. We have resolved this type of issue.

      We will be happy to help you:)

      Regards,
      Satya

          1. Jean

            hello mf,

            we are using freepbx 13.0.74, asterrisk 13.7.2 everuthing compiled by myself.
            The problem occurs both income and outcome calls

            this is the extensions_custom.conf

            [from-digivoice]
            exten => s,1,NoOp(Chamada entrante na placa DigiVoice – canal: ${CHANNEL})
            exten => s,n,Set(CHAN=${CHANNEL:4})
            exten => s,n,Set(CHAN=${CUT(CHAN,-,1)})
            exten => s,n,Macro(from-digivoice-${CHAN})
            exten => s,n,HangUp()

            [macro-from-digivoice-1]
            exten => s,1,Noop(Entrou na macro from-digivoice-1)
            exten => s,n,GoTo(from-trunk,1000,1)
            exten => s,n,HangUp()

            [macro-from-digivoice-2]
            exten => s,1,Noop(Entrou na macro from-digivoice-2)
            exten => s,n,GoTo(from-trunk,1000,1)
            exten => s,n,HangUp()

            thanks for you kindless buddy!!

    1. Jean

      Ok my friend. I sent it for you right now.
      So then we gonna post the result for the guys.

      Thank you again.

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