Asterisk : Creating a Simple IVR Menu

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[demo-menu]
exten => s,1,Answer(500)
   same => n(loop),Background(press-1&or&press-2)
   same => n,WaitExten()
exten => 1,1,Playback(you-entered)
   same => n,SayNumber(1)
   same => n,Goto(s,loop)
exten => 2,1,Playback(you-entered)
   same => n,SayNumber(2)
   same => n,Goto(s,loop)
[from-pstn]
exten => 6598,1,Goto(demo-menu,s,1)
For any query or issue, feel free to discuss on http://discuss.eduguru.in

3 thoughts on “Asterisk : Creating a Simple IVR Menu

  • December 30, 2013 at 7:59 am
    Permalink

    [example-ivr]
    ; The menu is repeated until the caller provides input.
    ;
    exten => 30,1,Answer()
    exten => 30,2,Background(mainmenu)
    exten => 30,3,Background(silence/3)
    exten => 30,4,Goto(2)

    exten => 1,1,Dial(SIP/100)

    exten => 2,1,Dial(SIP/150)

    ; Goto() jumps to another context ([cafeteria])
    ;
    exten => 3,1,Goto(cafeteria,100,1)

    exten => i,1,Goto(30,2)

    [cafeteria]
    exten => 100,1,Background(cafeteria)
    exten => 100,2,Background(silence/3)
    exten => 100,3,Goto(1)

    exten => 1,1,Playback(cafeteria-menu-this-week)
    exten => 1,2,Wait(2)
    exten => 1,3,Goto(1)

    exten => 2,1,Playback(cafeteria-menu-next-week)
    exten => 2,2,Wait(2)
    exten => 2,3,Goto(1)

    ; Invalid input sends the caller back to the main menu
    exten => i,1,Goto(example-ivr,30,2)

    Reply
  • January 2, 2014 at 7:29 am
    Permalink

    exten => t,1,Goto(i,1) ; If they take too long, give up means time out
    exten => i,1,Background(session-timeout) ; “Invalid choice” invallid choice

    Reply
  • January 2, 2014 at 7:29 am
    Permalink

    [ivr-menu]
    exten => s,1,Answer()
    same => n(loop),Background(menuselect)
    same => n,WaitExten()
    exten => 1,1,Playback(youselect)
    same => n,SayNumber(1)
    same => n,Goto(s,loop)
    exten => 2,1,Playback(youselect)
    same => n,SayNumber(2)
    same => n,Goto(s,loop)
    exten => 3,1,Playback(youselect)
    same => n,SayNumber(3)
    same => n,Goto(s,loop)
    exten => 4,1,Playback(youselect)
    same => n,SayNumber(4)
    same => n,Goto(s,loop)
    exten => 5,1,Playback(youselect)
    same => n,SayNumber(5)
    same => n,Goto(s,loop)
    exten => i,1,playback(invalid)
    same => n,Goto(s,loop)
    exten => t,1,Goto(i,1)

    Reply

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