Asterisk : Creating a Simple IVR Menu

3 thoughts on “Asterisk : Creating a Simple IVR Menu”

• 

  eduguruPost author

  December 30, 2013 at 7:59 am

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  [example-ivr]
  ; The menu is repeated until the caller provides input.
  ;
  exten => 30,1,Answer()
  exten => 30,2,Background(mainmenu)
  exten => 30,3,Background(silence/3)
  exten => 30,4,Goto(2)

  exten => 1,1,Dial(SIP/100)

  exten => 2,1,Dial(SIP/150)

  ; Goto() jumps to another context ([cafeteria])
  ;
  exten => 3,1,Goto(cafeteria,100,1)

  exten => i,1,Goto(30,2)

  [cafeteria]
  exten => 100,1,Background(cafeteria)
  exten => 100,2,Background(silence/3)
  exten => 100,3,Goto(1)

  exten => 1,1,Playback(cafeteria-menu-this-week)
  exten => 1,2,Wait(2)
  exten => 1,3,Goto(1)

  exten => 2,1,Playback(cafeteria-menu-next-week)
  exten => 2,2,Wait(2)
  exten => 2,3,Goto(1)

  ; Invalid input sends the caller back to the main menu
  exten => i,1,Goto(example-ivr,30,2)

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• 

  eduguruPost author

  January 2, 2014 at 7:29 am

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  exten => t,1,Goto(i,1) ; If they take too long, give up means time out
  exten => i,1,Background(session-timeout) ; “Invalid choice” invallid choice

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• 

  eduguruPost author

  January 2, 2014 at 7:29 am

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  [ivr-menu]
  exten => s,1,Answer()
  same => n(loop),Background(menuselect)
  same => n,WaitExten()
  exten => 1,1,Playback(youselect)
  same => n,SayNumber(1)
  same => n,Goto(s,loop)
  exten => 2,1,Playback(youselect)
  same => n,SayNumber(2)
  same => n,Goto(s,loop)
  exten => 3,1,Playback(youselect)
  same => n,SayNumber(3)
  same => n,Goto(s,loop)
  exten => 4,1,Playback(youselect)
  same => n,SayNumber(4)
  same => n,Goto(s,loop)
  exten => 5,1,Playback(youselect)
  same => n,SayNumber(5)
  same => n,Goto(s,loop)
  exten => i,1,playback(invalid)
  same => n,Goto(s,loop)
  exten => t,1,Goto(i,1)

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